Privacy Policy

Rivière Consult

1. Introduction

Rivière Consult is committed to protecting your privacy and ensuring that your personal data is handled responsibly and securely.

This Privacy Policy explains how Rivière Consult collects, uses, stores and protects personal information when you visit our website, contact us, or use our services.

Rivière Consult operates in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. Who We Are

Rivière Consult provides guidance and support services to individuals and small businesses, including professional communication drafting, workplace guidance, administrative support, and assistance with documentation and policies.

For the purposes of data protection law, Rivière Consult acts as the Data Controller for any personal information you provide.

Contact details:
Email: [Insert Email Address]
Website: [Insert Website URL]

3. Information We Collect

We may collect and process the following information:

Your name
Email address
Telephone number (if provided)
Information you include when submitting an enquiry through our website or by email
Documents or information you voluntarily share in relation to services requested

We only collect information necessary to respond to enquiries and provide our services.

4. How We Use Your Information

We may use your personal information to:

Respond to your enquiries
Provide requested support services
Draft communications or documentation on your behalf
Maintain appropriate records of services provided
Improve our services and website functionality
Comply with legal or regulatory obligations

Rivière Consult does not sell or trade personal information to third parties.

5. Lawful Basis for Processing

Under UK GDPR, Rivière Consult processes personal data based on the following lawful bases:

Consent – when you voluntarily contact us or provide information
Contractual necessity – when processing is required to deliver requested services
Legitimate interests – to operate and improve our services
Legal obligation – where we must comply with legal requirements

6. Confidentiality

Many enquiries handled by Rivière Consult may involve personal or sensitive matters. We treat all information shared with confidentiality, discretion, and professionalism.

However, information may be disclosed where required by law or where necessary to comply with legal obligations.

7. Data Storage and Security

Rivière Consult takes appropriate steps to protect personal data against unauthorised access, misuse, loss or disclosure.

Personal data is stored securely and retained only for as long as necessary to fulfil the purpose for which it was collected.

8. Sharing Information

Your personal information will not be shared with third parties except:

Where required by law
Where necessary for website hosting or technical services
Where you have provided consent

9. Your Data Protection Rights

Under UK data protection law, you have the right to:

Request access to the personal data we hold about you
Request correction of inaccurate information
Request deletion of your personal data where appropriate
Object to or restrict processing in certain circumstances
Lodge a complaint with the Information Commissioner’s Office (ICO)

ICO website:
https://www.ico.org.uk

10. Cookies

The Rivière Consult website may use cookies to improve user experience and website functionality. You can control cookie preferences through your browser settings.

11. Changes to This Policy

Rivière Consult may update this Privacy Policy from time to time. Any changes will be published on this page.

12. Contact

If you have any questions about this Privacy Policy or how your personal data is handled, please contact:

Rivière Consult
Email: Farha.mohammad@riviere-consult.com